Entertainment should never feel like a burden. tbaj believes gaming should be a source of joy — not stress. Our responsible gaming guidelines are here to help you play mindfully, safely, and in a healthy, balanced way.
Tbaj is committed to providing a safe, transparent, and responsible gaming environment for players in Bangladesh. We believe gaming is a form of entertainment and should never disrupt the normal rhythm of daily life. Our goal is to build a platform where every user can enjoy themselves mindfully and within their own limits. tbaj actively works to prevent problematic gaming behavior and offers a range of effective tools to protect our users. We place the highest importance on every player's mental and financial well-being, and we encourage seeking professional support whenever needed.
Our team continuously monitors gaming patterns and proactively reaches out when unusual behavior is detected. tbaj believes that informed, self-aware players are the ones who stay happiest and healthiest over the long run.
It can be hard to recognize on your own when gaming is becoming a problem. If you or someone you know is showing the signs below, it's time to take notice. Identifying these signs is the first step toward addressing the issue.
Before you start gaming, decide upfront the maximum amount you're comfortable spending on entertainment each month. This should be money you can afford to lose without it affecting your daily life. Set your gaming budget from what's left after covering essential household expenses, savings, and emergency funds. Once the budget is gone, commit to not playing for the rest of that month — and reward yourself for sticking to it.
Decide in advance how long you'll play each day or per session, and set an alarm on your phone. Long, unbroken gaming sessions build mental stress and fatigue, so taking regular breaks is essential. Rest for at least 10 minutes every hour to keep both your eyes and mind refreshed. Stop gaming at least one hour before bed so you sleep well and wake up feeling fresh.
Once a week, review your gaming history — how long you played, how much you spent, and what impact it's had on your life. This review will keep you aware and help you reset your limits if needed. Your full deposit and spending history is available in the tbaj account dashboard. Be honest with yourself and consider whether gaming is enriching your life or causing harm.
Tbaj believes self-control is the foundation of responsible gaming. That's why we offer several practical tools to help you manage your gaming habits mindfully. These features can be activated at any time through your account settings or by contacting customer support.
You can set a maximum daily, weekly, or monthly deposit limit on your account at any time. Once set, the limit cannot be increased before the designated period ends, but it can be lowered with immediate effect. This keeps you within your planned budget and maintains financial control. Setting a deposit limit is a smart decision, and tbaj actively encourages it.
If you feel like you need a breather, you can take a temporary cooling-off period ranging from 24 hours up to 30 days. During this time, you won't be able to play, but your account will remain active and your balance will be kept safe. Once a cooling-off period is activated, it cannot be cancelled before the set time ends — making it an effective tool for self-control. Stepping back, even briefly, often helps clear your head and gives you a fresh perspective on gaming.
If you feel you need a complete break from gaming for the long term, the self-exclusion option is available to you. Once activated, access to your account will be fully blocked for a period of 6 months to 5 years. No marketing communications will be sent during this time. tbaj respects this decision fully, and requests to reopen an account before the chosen period ends will not be accepted.
Tbaj will remind you at regular intervals how long you've been playing and how much you've spent. These reality-check pop-ups keep you informed and give you the chance to make a conscious decision. You can set the frequency yourself — for example, every 30 minutes or every hour. This feature is especially useful for those who lose track of time while playing. tbaj believes that a small reminder can often prevent a much bigger mistake.
Tbaj is strictly a platform for individuals aged 18 and above, and participation by minors is completely prohibited. Age is verified at the point of registration, and identity verification is triggered in any case of doubt. If evidence of a minor's involvement is found, the account is closed immediately and any associated funds are returned. We urge parents and guardians to monitor their children's device usage and make use of parental control software. Protecting minors is both a legal obligation and a moral responsibility for us.
If you suspect that a minor is using your account or device, please notify our support team immediately. We will act promptly to investigate and secure your account.
Gaming can be a part of life, but it should never become all of it. Enjoy gaming while keeping a healthy balance with family, friends, work, and your well-being. Make sure you stay physically active, eat well, and get enough sleep every day — physical health is the foundation of a stable mind. When gaming stops feeling fun or starts to feel like pressure, taking a break is always the right call. tbaj wants every player to live a happy and healthy life — both on and off the platform.
If gaming feels like it's getting out of control, don't try to handle it alone — seek professional help. Mental health support in Bangladesh is more accessible than ever, and asking for help isn't a sign of weakness; it takes real courage. Speak with a trusted doctor, counselor, or mental health professional. Let someone close to you know what you're going through, because having that support makes recovery so much easier. tbaj is always here for those who need help, and our support team is ready to provide guidance and information whenever you reach out.
Support Contact
Support@tbaj.ws