Tbaj operates as a trusted and secure online entertainment platform for users in Bangladesh, and we handle every user's personal information with the utmost care. This privacy policy explains what data we collect when you use the tbaj website or mobile platform, how that data is used, and how we keep it protected. We operate in accordance with applicable Bangladeshi law and international data protection standards. Reading this policy will give you a clear understanding of your rights over your information and how tbaj upholds them. Our goal is to earn your trust through complete transparency and to ensure a safe experience for every user.
When you register with tbaj, we collect your name, email address, mobile number, date of birth, and residential address. This information is required for account verification and the KYC process. We may also ask for your National ID or passport details to confirm your identity. We only collect what is necessary to provide our services — collecting excessive or unnecessary personal information is against our policy.
We record all financial transaction data in BDT (৳), including deposits, withdrawals, and betting history. For transactions made via local mobile banking services such as Mobile Pay, Nagad, and Rocket, the associated account numbers are stored securely. We never store full credit or debit card numbers directly. This data is used to prevent financial fraud and meet regulatory requirements. Automated security systems remain active to detect suspicious transactions.
Your device type, operating system, browser version, screen resolution, and IP address are collected automatically. This information helps secure the platform and detect unauthorized access. For mobile devices, the app version and device identifier are also recorded. Approximate geographic location is verified to confirm that users are accessing the platform from within Bangladesh. Session data and log files are retained for a defined period for routine security review.
We collect behavioral data such as the games you play, how long you spend on the platform, which pages you visit most, and which features you use most often. This information is used to improve the user experience and deliver relevant offers. Gameplay patterns and session duration are also monitored to support our responsible gaming policy. This data is never sold or shared with unauthorized third parties. It is analyzed internally solely for the purpose of improving service quality.
Tbaj uses your information only for specific, legitimate purposes — never unnecessarily. The key purposes are outlined clearly below.
Some cookies are essential for the platform to function properly — such as maintaining your login session, storing security tokens, and remembering your language preference. Without these cookies, core tbaj functionality will not work correctly. They do not transmit personal data to third parties and are not used for marketing purposes. Most essential cookies are deleted automatically when your session ends. These cannot be disabled as they are strictly necessary for the service to operate.
Analytics cookies are used to understand how users interact with the platform. All data collected this way is fully anonymized and cannot be traced back to any individual. We analyze this data to identify which parts of the site are most visited and where issues may arise. You can disable these cookies in your browser settings, though some features may become limited as a result. Analytics cookies typically have a lifespan of 30 days to 1 year.
You can delete existing cookies or block new ones at any time through your browser settings. Detailed cookie management instructions for Chrome, Firefox, Safari, and other browsers are available on their respective help pages. On mobile devices, you can also clear data through the app settings. Please note that disabling certain cookies may affect login or payment functionality. We encourage users to make informed choices and are happy to assist with any questions.
Tbaj uses industry-standard technical and organizational measures to protect your data. All data transfers are secured with SSL/TLS encryption, making it virtually impossible for third parties to read or tamper with your information. Sensitive data stored on our servers, such as passwords, is always encrypted using strong hashing algorithms. Regular security audits and penetration testing are carried out to identify and address potential vulnerabilities. Only authorized personnel can access user data on a need-to-know basis, and all such access is logged. In the event of a data breach, we will notify you and the relevant authorities in a timely manner as required by applicable law.
Account data is retained for as long as your account remains active. After closure, certain information may be kept for up to 5 years to meet legal obligations. All other personal data is securely deleted beyond that point.
All sensitive data is stored using AES-256 encryption. HTTPS is enforced across the site, and all connections operate on TLS 1.2 or higher. Passwords are never stored in plain text.
Our security team conducts regular system reviews and runs annual security assessments with third-party experts. Any vulnerabilities identified are addressed on a priority basis.
Tbaj never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in the following limited circumstances.
You can log in to your account at any time to view the personal information we hold about you. Your profile details, transaction history, and betting records are available on the account settings page. For more detailed information, please contact customer support. We are committed to responding to your request within 30 days.
If any of your information is incorrect, you can update it directly from your account settings. Changes to your name, address, or contact details may require identity verification. Correction requests can also be submitted through customer support. Keeping your information accurate is important for your own account security.
You can request to close your account, and all personal data beyond what we are legally required to retain will be deleted. Financial transaction records must be kept for a defined period under applicable regulations. Submit your account deletion request through customer support, and a confirmation will be sent to you once the process is complete.
Tbaj may update this privacy policy from time to time, whether due to new services, changes in law, or security improvements. For any significant changes, we will notify you via your registered email address or through a notification upon logging into the platform. The date of the most recent update will always be shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly to stay informed. For major changes, we will endeavor to provide at least 14 days' notice.
For any privacy-related questions, complaints, or requests, please contact our data protection team. We typically respond within 2–5 business days. tbaj is always committed to safeguarding your privacy.
Email: support@tbaj.ws
Tbaj delivers a trusted, secure, and enjoyable gaming experience for users in Bangladesh. Your data is protected, your rights are respected — join us today.